What an amazing hotel. I was at Reno for a dog show and had trouble with my show trolley and one of the maintenance men fixed it better than ever.... read more /> What an amazing customer experience!
The beds were extremely comfortable. The pillows were great .The breakfast was abundant, and yummy.
I highly recommend this Best Western for its customer service.

  I'm handicapped and took my service dog and 2 teenage grandsons to this amazing hotel they have excellent people working and Dennys is next door for dinner.. the pool was... read more huge and so was the spa .. we had a BAD experience at AMERICAS BEST VALUE INN and Best Western accommodated me and my family and my service dog with kindness and respect. They saved our family vacation after AMERICAS BEST VALUE Inn 1900 Gregg street SPARKS NV LOCATION treated us like crap
and charged us for a room we didn't stay in. We were happy to stay at best western.. we will come back to best western again

  We like staying at Best Western Hotels and we usually don't when visiting the Reno area. Normally we stay at one of the hotel/casinos in the area but tired... read more of resort fees. The fact that we received a good breakfast here tipped the scale. We didn't expect such a lovely hotel as this one was.

  We were there overnight for our granddaughter’s softball tournament. The team stayed at another resort/casino but we were happy to stay at this lovely Best Western Plus.
Nice ambience... read more & decor, bright, clean & smoke-free with no parking hassles. Breakfast provided was very much on the light side, but we were grateful to have anything at all since many hotels don’t offer breakfast. Would definitely stay here again & would recommend!

  I tend to stay a BW as well as two other "chains". BW is always my first choice. This BW in Sparks is head and shoulders above other... read more BW locations I've recently used. We were pleasanly surprised! My only criticism is to suggest you bring earplugs if you're a light sleeper, due to this facility's location right next to a freeway.

  We had 2 rooms for 8 nights...late arrival, tired from traveling all day, Robert checked us in quickly and was very patient and professional. Rooms were clean and well stocked.... read more Our children enjoyed the pool and breakfast options. We had a few cold nights coming in to hotel, having the cocoa and coffee in the lobby was so nice. Shuttle was convenient, even though we rented a car, we used it twice. Close to shopping and places to eat. Will definitely return next time we’re in town.

  The hotel was clean and quiet
I wish they had Kleenex in the room
And extra garbage bags maybe in the bottom of the existing can(small)
Had a nice... read more large TV and a great shower! Definitely will stay again

  Great place to stay in South Reno.

Very nice & competent staff, large well-apportioned rooms, w/ all amenities.

Pulled in late and very tired the front desk gentleman... read more was very sweet and check the same quickly giving me a room on the second floor even though I requested a room on the first floor of this hotel is about eight or 10 stories high and Room start on the second floor so we got room 208 which was fine and close to the elevator. Plenty of luggage carts all around so you don’t have to go hunting.

There are services everywhere - anything you could ever want. May I suggest Grimaldi‘s it was absolutely delicious!

The only faux pas that we encountered was we asked for late check out as I am a Diamond select member and the next morning it had not been forwarded to the correct people and housekeeping was questioning us as to why we were not checked out yet but that’s really not a big deal in the big scheme of things.

We will definitely stay here again on our next trip through the Reno area. More

  U can’t go wrong staying here the customer service is awesome and the continental breakfast is the best pancakes eggs bacon toast, they have oatmeal and cereal for the babies... read more as well. They gym is nice as well, another plus is they have a shuttle that drops and pick u up around town, Diana was a great help with helping me locate good local bars and restaurants!

  Clean hotel. Rooms were clean and spacious. The restaurant food was Tasty and the Price was also very reasonable. The staff behaved well and helped me in every way they... read more could. Main highlight was the Pool ... So refreshingggggg.. enjoyedd

  This is our favor place to stay for our family vacation, they never disappoint and continues providing safety, clean and excellent service. By the way their staffs are very friendly... read more and hard working.....

  This is our favor place to stay for our family vacation, they never disappoint and continues providing safety, clean and excellent service. By the way their staffs are very friendly... read more and hard working.....